ASTR Managing General Agency

ASTR Managing General AgencyASTR Managing General AgencyASTR Managing General Agency

ASTR Managing General Agency

ASTR Managing General AgencyASTR Managing General AgencyASTR Managing General Agency
  • Home
  • Disclosures
  • Products Available
  • How to Submit to US
  • Claim Reporting
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    • Home
    • Disclosures
    • Products Available
    • How to Submit to US
    • Claim Reporting
  • Home
  • Disclosures
  • Products Available
  • How to Submit to US
  • Claim Reporting

First Notice of Loss

Items needed to open the claim

Items needed to open the claim

Items needed to open the claim

Acord Notice of Loss including:

  • Date of Loss
  • Description
  • Policy number
  • Email/phone contact data insured


For Tow/ Trucking

Items needed to open the claim

Items needed to open the claim

We must also have:

  • Driver info
  • Unit info
  • Dash Cam
  • Pictures of the scene

Claimant Data Need

Items needed to open the claim

Training your client - Tow & Trucking

  • Name
  • Contact information
  • Damage pictures
  • Insurance info (when available)

Training your client - Tow & Trucking

Training your client - Tow & Trucking

Training your client - Tow & Trucking

 Regardless of the claim situation, make no statements or admissions to fault. Please take pictures of the claim scene and forward to our attention. 

Insured Statement

Training your client - Tow & Trucking

Report Claim Immediately

We need a statement from the insured, property manager, driver, etc. - of what happened

Report Claim Immediately

Training your client - Tow & Trucking

Report Claim Immediately

All policies have reporting conditions. Please educate your insured on these to avoid claim issues.

DONT DELAY IN CLAIM REPORTING

Report the claim immediately

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Make no contact with claimant attorneys

If you get legal documents, get them to us ASAP.

Claims@astr1.com

Hours

Mon

09:00 am – 04:00 pm

Tue

09:00 am – 04:00 pm

Wed

09:00 am – 04:00 pm

Thu

09:00 am – 04:00 pm

Fri

09:00 am – 02:00 pm

Sat

Closed

Sun

Closed

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